🏗 Organization Setup & Branding
Create your organization, configure its identity, and customize branding to match your business.
Creating an Organization
An organization is the top-level tenant in Deliverty Hub. All users, tasks, agents, customers, and settings are scoped to an organization, ensuring complete data isolation between tenants.
Deliverty Hub is a multi-tenant platform. Each organization operates in complete isolation — users in one organization cannot see or access data from another. Only Super Admin users can manage multiple organizations.
Setup Steps
Enter Organization Details
Provide your organization name, a unique slug (used in URLs), and a brief description of your business.
Upload Your Logo
Upload a logo image (PNG, JPG, or SVG, max 2MB). This logo appears in the dashboard header, reports, and customer-facing notifications.
Set Timezone & Locale
Choose the timezone your operations run in. All scheduled tasks, reports, and timestamps will use this timezone.
Select Currency
Pick the currency for COD collection, payment tracking, and financial reporting. This can be changed later from settings.
Invite Your Team
Add your first users — dispatchers, managers, and admins — to start managing deliveries. See Users & Roles for details.
Supported Currencies
Deliverty Hub supports 18 currencies out of the box. The selected currency applies to all monetary values across tasks, payments, and reports within your organization.
| Code | Currency | Region |
|---|---|---|
EGP | Egyptian Pound | Egypt |
USD | US Dollar | United States |
EUR | Euro | European Union |
GBP | British Pound | United Kingdom |
SAR | Saudi Riyal | Saudi Arabia |
AED | UAE Dirham | United Arab Emirates |
KWD | Kuwaiti Dinar | Kuwait |
QAR | Qatari Riyal | Qatar |
OMR | Omani Rial | Oman |
BHD | Bahraini Dinar | Bahrain |
JOD | Jordanian Dinar | Jordan |
LBP | Lebanese Pound | Lebanon |
TRY | Turkish Lira | Turkey |
CAD | Canadian Dollar | Canada |
AUD | Australian Dollar | Australia |
JPY | Japanese Yen | Japan |
CNY | Chinese Yuan | China |
INR | Indian Rupee | India |
Changing the currency after tasks have been created does not convert existing monetary values. Historical task amounts remain in the original currency. It is recommended to set the correct currency during initial setup.
Branding Customization
Customize the look and feel of your Deliverty Hub instance to match your company's brand identity.
Branding Elements
| Element | Description | Specifications |
|---|---|---|
| Organization Name | Displayed in the dashboard header, emails, and reports | Max 100 characters |
| Logo | Shown in the sidebar, login page, and notification emails | PNG, JPG, or SVG; max 2MB; recommended 256x256px |
| Timezone | Controls how all dates and times are displayed across the platform | IANA timezone format (e.g., Africa/Cairo) |
| Currency | Used for COD, payment tracking, invoices, and financial reports | One of 18 supported currency codes |
Upload a square logo with a transparent background for the best appearance across both light and dark themes in the dashboard.
Organization Fields Reference
| Field | Type | Required | Description |
|---|---|---|---|
name |
String | Yes | The display name of the organization |
slug |
String | Yes | URL-friendly unique identifier (auto-generated from name) |
description |
String | No | A brief description of the organization |
logo |
String (URL) | No | URL to the uploaded logo image |
timezone |
String | No | IANA timezone identifier (defaults to UTC) |
currency |
String | No | ISO 4217 currency code (defaults to EGP) |
isActive |
Boolean | No | Whether the organization is active (defaults to true) |
Next Steps
Once your organization is created and branded:
- Invite users and configure roles to build your team
- Adjust organization settings for notifications, assignments, and payment gateways
- Learn about tasks to start managing deliveries